From approximately 1:20 AM to 12:40 PM (KST) on Monday, August 31 — about 11 hours — connections and tool calls failed for users of the Abocado AI MCP service on claude.ai and Claude Code. We sincerely apologize for the inconvenience.
Cause and Resolution
Cause: During a server update deployed the previous night, an internal configuration file was left in the wrong location, which repeatedly broke the server's tool list registration. It was not an issue with your account.
Resolution: We removed the file and restarted the server; full service was restored at 12:42 PM. We have strengthened our deployment procedure and post-deployment checks to prevent recurrence.
Impact and What to Check
Failed connections and requests during the outage window are the full extent of the impact. No credits were deducted and no data was lost — failed requests stopped before reaching the billing stage.
No action is required on your side. The service is operating normally; simply try again and the connection will work.
Generation features on the website (abocado.ai) were unaffected during this period.
FAQ
I still can't connect
Please copy the exact error message shown on your screen and send it to us as it appears. Letting us know which app you are using (claude.ai web / Claude Code) helps us check faster.
Were credits deducted for requests made during the outage?
No. Failed requests stopped before reaching the billing stage, so no credits were deducted at all. There was no data loss either.
(Optional) I want to refresh the tool list — how to reconnect
This is not required to fix the issue, but if you would like the tool list refreshed with the latest updates, you can disconnect and reconnect once as follows.
Step 1. Open Claude and go to Settings.
Step 2. Move to the Connectors menu.
Step 3. Find "Abocado AI" in the list.
Step 4. Click Disconnect (or Remove).
Step 5. Click Connect (or Add) again and enter the address: https://mcp.abocado.ai/mcp
Step 6. Sign in with your Google account when prompted.
Step 7. Confirm the status shows Connected, then start a new chat and check that the Abocado tools appear.
Please contact us anytime if you experience further issues. Thank you for using Abocado AI.


